Spectrum Infra Services Private Limited committed to delivering the highest standards of quality, safety and responsiveness in the telecommunications engineering, Installation services we provide for our clients. Our quality policy aims to continuously improve the quality management system. It is planned in such a way that meets the requirements and needs of the customers well. At the same time, It is designed to complete all the works (RF optimization, Installation, Operation and Maintenance Processes) on time, and complete the processes without any error to increase customer satisfaction. We are committed to business excellence, which is summarized in the following principles: We deliver products and services that meet or exceed the requirements set forth by our customers and regulatory authorities. We adhere to all the established procedures, quality standards, safety standards and regulations.
We are accountable for the Quality of our work and will perform to the best of our ability at all times. We endorse human factors principles and incorporate them into our approach to quality.
We communicate our quality policy with our customers, employees, suppliers and partners and solicit their inputs to help us to meet their expectations. We actively promote this policy at all levels of our employees and encourage them to take quality as their personal concern and to report defects and incidents to the appropriate parties. We encourage all exchange of information on quality and always cooperate with quality inspectors. We report errors or incidents to the appropriate parties and are committed to an open reporting culture. We promote the exchange of information on quality and always cooperate with quality auditors.
We always strive to improve our quality through learning, sharing, benchmarking, innovation and participation in continuous improvement programmes. Our quality seal provide the framework for executing our quality programmes to create a quality culture of excellence, innovation and continuous improvement. We will implement maintain appropriate controls and regularly reviews whether we have achieved the goals we have.